Amazon will no Longer Provide Price Protection After a Purchase Price Drop

Amazon has always adhere to the “customer-centric” concept, but the company has a new policy seems to be many consumers disappointed. Earlier in the consumers to purchase goods in the Amazon, if the price of goods, consumers can notify the customer and refund the difference. However, according to a Reddit user and price tracking company said Amazon earlier this month to stop this policy (except TV), no longer refund the difference to consumers.

Amazon’s move may be related to the rise of a number of start-ups. These companies track the price of Amazon customers, at the right time even automatically help consumers apply for a refund. Los Angeles Santa Monica Earny is one of them, the first time the company will be informed of this change Recode.

Earny by searching customer e-mail inbox to find an electronic receipt, and then check the price situation continued for another retail site, to see whether commodity prices. Another Brooklyn startups Paribus also noted the policy changes the Amazon.

Amazon spokesman Julie Law in an interview, Amazon refund the difference in the policies still apply to television products, while other purchase still receive refund the difference should be a case of “exceptional.” Amazon seems to be directed against these requirements to provide users with Amazon account credentials startups. Law said: “We attach great importance to the safety of customers, we have to remind customers not to share their Amazon account credentials with anyone.”